Program Coordinator, Wake Forest West Program

Program Coordinator, Wake Forest West Program

Job Description(s):

The Program Coordinator, working independently, performs a variety of duties, which involve managing the on-site logistics and administrative operations for the Wake West program. This position is physically located in San Francisco, CA.

Essential Functions:

  • Manages the daily administrative, on-site operations of the Wake West program in San Francisco, CA.

  • Provides logistical support for Wake West program including coordination of local schedule, communicating with internships sites, responding to student inquires, etc.

  • In coordination with the Program Director, facilitates on-site orientations, planning and execution of group excursions, activities, and events. Serves as point-of-contact between the Wake West program and a wide range of individuals and constituencies associated with the Wake Forest University.

  • Assists in planning, coordinating, and promoting program events, meetings, and activities.

  • Provides financial support for the program: processes invoices, prepares expenses reports/ reimbursements, reconciles operating budgets and handles logistics of travel for the Director and students.

  • Manages housing contracts for resident students and serves as liaison to third party contractor for all housing needs & issues.

  • Serves as on-call contact for on-site emergency issues, including student health and safety situations (e.g. accompanying student to doctor/hospital). Provides program-related social media content and support, as needed.

Required Education, Knowledge, Skills, Abilities:

  • Bachelor’s Degree or equivalent.

  • Minimum of three years of related and progressively more responsible or expansive work experience.

  • Strong interpersonal and communication skills and the ability to work effectively with a wide range of constituencies in a diverse community.

  • Ability to work flexible hours including some nights and weekends; to include occasional travel, as needed. Keen organizational skills.

  • High degree of professionalism, integrity, and dependability. Ability to work independently and with minimal supervision.

  • Superior written and verbal communication skills, as well as the ability to present his/her views in a clear and compelling manner.

  • Thorough knowledge of Microsoft Office applications and experience in effectively creating documents, reports, and presentations.

  • Ability to work effectively with students, faculty, and University officials. Ability to use good judgment and individual discretion in responding to inquiries and emergencies.

  • Self-motivated and committed to continuous improvement.

Preferred Education, Knowledge, Skills, Abilities:

  • Knowledge of or experience working in higher education, particularly with experience in student life.


  • Responsible for own work.


This position profile identifies the key responsibilities and expectations for performance. It cannot encompass all specific job tasks that an employee may be required to perform. Employees are required to follow any other job-related instructions and perform job-related duties as may be reasonably assigned by his/her supervisor.

In order to provide a safe and productive learning and living community, Wake Forest University conducts background investigations and drug screens for all final staff candidates being considered for employment

Wake Forest seeks to recruit and retain a diverse workforce, and encourages qualified candidates across all group demographics to apply.

**This position will close at 12:01 a.m. EST on October 21, 2019.*