Solenis Global Trade Processor


Solenis is a leading global producer of specialty chemicals for water-intensive industries, including the pulp, paper, oil and gas, chemical processing, mining, biorefining, power and municipal markets. The company’s product portfolio includes a broad array of process, functional and water treatment chemistries as well as state-of-the-art monitoring and control systems. These technologies are used by customers to improve operational efficiencies, enhance product quality, protect plant assets and minimize environmental impact. Headquartered in Wilmington, Delaware, the company has 41 manufacturing facilities strategically located around the globe and employs a team of approximately 5,200 professionals in 120 countries across five continents.  For additional information about Solenis, please visit |Twitter | LinkedIn.

Solenis is staffed with great minds and powered by ingenuity. When you join the Solenis team, you become part of a global community of 5,200 experts who work together to provide advanced process and water treatment solutions. Our team members take pride in their ability to think dynamically and help solve our customers’ unique challenges. If you’re interested in becoming a part of our elite team, please explore our current career opportunities.


As a Imports / Exports Processor for North America, you will be responsible for understanding the customer, international requirements, performing due diligence associated with the import and export orders, processing the import and export orders in SAP and managing the end to end import and export order fulfilment process. 


Understand Solenis, the customer, market and import/export requirements:

  • Understand commercial market (both domestic and international) and specific customer import/export needs

  • Collaborate with supply chain partners and third party transportation partners to determine most effective way to deliver/fulfill the order for the customer

    Perform due diligence activities associated with the order:

  • Screen all parties included in the transaction (customers, third parties, banks, freight forwarders, brokers, countries) using the restricted party screening tool

  • Determine import/export controls (EAR, ITAR, OFAC, DEA, HTS, License, End Use Certificates) applicable to the order and coordinate efforts with the trade compliance team as needed

    Process Import/Export Sales Order which includes:

  • Establishing terms of purchase, entering terms of sale, coordinating account set up and processing import/export order information in SAP

  • Coordinating planned activities with Logistics, Plants and Warehouses, Transportation Partners (Freight Forwarders, Brokers, Carriers, and Steamship Lines) Third Party Vendors and Credit

  • Completing foreign trade data requirements and generate import/export documents in SAP

Manage import/export order fulfillment end to end including:

  • Monitor daily progress of import/export orders;

  • Monitor timeliness of third party involvement (forwarding agents, brokers, departure of goods from warehouse or plant, departure of port)

  • Assure on-going regulatory compliance for the order and ensure accuracy of import/export documents and charges

  • Resolve issues/problems and escalate as appropriate for immediate resolution


The successful candidate must understand and support the Global Supply Chain and Commercial unit strategies.  The candidate will be responsible for executing the North America import/export process and provide services that are aligned with Solenis LLC initiatives and business strategies. 


Successful candidates will have the following:

  • Minimum of High School Diploma; Bachelor’s Degree preferred

  • Two or more years in Customer Service with Import/Export experience desired

  • Preferred SAP system experience, compliance and process management skills

  • Must have excellent demonstrated interpersonal skills

  • Must be able to work in a fast paced environment with complex business scenarios

  • Must be detail oriented and have strong problem solving skills

  • Must be able to communicate effectively with all levels of the organization

  • Must possess the following skills: Critical Thinking, Teamwork, Interpersonal, Communication, Quality, Efficiency, Innovation, Market Focus, Action oriented and Results driven

  • Must be authorized to work in the United States