ReSurge International, Administrative Assistant, (part-time; 20 hours per week)
The Administrative Assistant reports to the Chief Development Officer and the Chief Marketing and
Communications Officer. S/he:
Provides administrative assistance and clerical support for the departments of development and marketing, supporting both department heads.
Is responsible for confidential and time-sensitive material.
Is able to effectively communicate via phone and email ensuring that all duties are completed accurately, delivered with high quality and in a timely manner.
Relies on experience and judgment to plan and accomplish goals.
A wide degree of creativity and latitude is expected.
About ReSurge International
ReSurge International builds surgical capacity and provides reconstructive surgical care for children
and adults in developing countries who suffer from disabling injuries or congenital anomalies such
as cleft lips and palates, burns, hand injuries and other conditions.
With 95 million children worldwide living with a disability resulting from congenital conditions,
disease or injuries, fewer than 10% of whom attend school, ReSurge addresses a critical health care
need in the developing world. Through its Visiting Educator program, which includes plastic
surgeons from leading US and international universities such as Stanford, Harvard, and Johns
Hopkins, ReSurge focuses on training the next generation of reconstructive surgeons.
ReSurge’s programs increase access to sustainable, high-quality care in developing countries and
renew the health of approximately 3,000 children and adults each year so they can go to school,
provide for their families, and contribute to society. Local, developing-world surgical teams, which
ReSurge trains and supports, perform more than 85% of those surgeries.
Resurge operates in 14 countries in Asia, Central and South America, and Africa. More information
about Resurge can be found on the organization’s website: www.resurge.org.
Responsibilities and Duties
Update and maintain donor information in database
Update and manage email lists in email marketing software
Receive, sort and route incoming mail
Assist with daily donation deposits
Reconcile and submit expense reports
Responsible for merging, printing, assembling and mailing donor thank you letters on a weekly basis
Assist with annual fundraising gala on a Saturday evening in October
Organize travel arrangements for development and marketing trips
Maintain computer and manual filing systems
Handle sensitive information in a confidential manner
Tag and organize photos as we receive them as well as those already on-hand
Correspond with or call ReSurge surgeons overseas to obtain patient and trainee stories and photos
Maintain a database of patient photos and stories
Assist with social media posts
Produce monthly reports of marketing and communication metrics
Perform other related duties as required
Qualifications and Requirements
Proven administrative experience
Strong interpersonal, verbal and writing skills a must
Goal-driven self-starter who can work independently and as part of a team
Exhibit strong organizational skills and “follow through” on tasks and goals
Excellent time management skills and ability to multi-task and prioritize work
Ability and willingness to learn and effectively use different software packages
Proficient in MS Office and preferred Raisers Edge and or other donor management
Five (5) years minimum relevant experience
The responsibilities and duties must be fulfilled in the ReSurge office. Working hours are negotiable
(as long as they are consistent and within ReSurge business hours).
ReSurge International is committed to the principle of diversity and maintains no affiliations with
any religious or organizations. Please send resume and cover letter with subject marked “Admin
Asst” to email@example.com and cc: firstname.lastname@example.org. No phone calls please.