AV Fleet Operations Manager

The Role:AV Fleet Operations Manager

Location: Palo Alto, CA


About this opportunity

Lyft is interested in hiring returners at their company. Apply here with ReBoot Accel and we will help advocate on your behalf.

At Lyft, community is what we are and it’s what we do. It’s what makes us different. To create the best ride for all, we start in our own community by creating an open, inclusive, and diverse organization where all team members are recognized for what they bring.

From day one, Lyft’s mission has been to improve people’s lives with the world’s best transportation. And self-driving cars are critical to that mission: they can make our streets safer, cities greener, and traffic a thing of the past. That’s why we started Level 5, our self-driving division, where we’re building a self-driving system to operate on the Lyft network. 

Level 5 is looking for doers and creative problem solvers to join us in developing the leading self-driving system for ridesharing. Our team members come from diverse backgrounds and areas of expertise, and each has the opportunity to have an outsized influence on the future of our technology. Our world-class software and hardware experts work in brand new garages and labs in Palo Alto, California, and offices in London, England and Munich, Germany. And we’re moving at an incredible pace: we’re currently servicing employee rides in our test vehicles on the Lyft app. Learn more at lyft.com/level5


As a Fleet Operations Manager, you’ll play a crucial role in leading a team of AV Reliability Technicians responsible for maintaining the safety and operational uptime of our Autonomous Vehicle fleet. You’ll manage the day-to-day operations to ensure our AV fleet is mission-ready to maximize utilization. We are looking for a process driven leader who can operate in a fast-paced environment while leveraging your leadership and technical abilities to solve complex problems.

  • Lead daily fleet stand-up meeting to facilitate repair/utilization plan

  • Lead a team of AV Reliability Technicians and AV Readiness Specialists

  • Make extensive use of JIRA to facilitate project management, track engineering and technical progress, and flag at-risk items in the overall project plan

  • Occasionally deep-dive into vehicle technical items to aid engineering team in failure/root-cause analysis, end-to-end performance verification, and overall system integration

  • Organize and guide numerous cross-functional teams (both inside and outside of the engineering org.) to ensure that all parties are in clear communication about requirements and execution plans/status

  • Collaborate with R&D Ops Safety Driving team to ensure AV fleet is mission ready

  • Collaborate with Product and Engineering teams to improve the performance and safety of our technology

  • Streamline daily operational workflow, dispatch work based on priorities and resources

  • Manage sensor calibration maintenance and process for our Autonomous Vehicle fleet

  • Manage Fleet preventative maintenance and compliance.

  • Create and manage standardized work procedures

  • Record work through excellent documentation practices

  • Assist Techs and Operation team as needed

Experience & Skills:

  • BA/BS or 8 years of experience in similar field in lieu of a degree

  • 3 years of technical management experience in leading small to medium sized teams of 5-50 people

  • 3 years of direct experience of working with Technicians and Engineering teams

  • Diagnostic troubleshooting/experience with automotive or engineering systems

  • Experience with HV/hybrid systems preferred

  • Experience running scripts and working with Linux based systems preferred

Nice to Haves:

  • Process driven/Lean Manufacturing Background

  • Experience working in a technology startup environment